We do offer a Repair Service for our Fabric Cutters. The cost of the service is $30.00 plus the return shipping cost to get the cutter to us (if you are outside of your warranty). We would make the necessary repair(s), would take an average of 10-20 business days. Once the repair(s) are completed, we would ship the cutter back to you at our cost, and it would come with a new warranty.
Please contact Customer Experience to arrange the repair. We can be reached at 888-258-7913, ext. 478, Monday - Friday between the hours of 8am - 5pm CST.